Logo of Centre For Sports and Exercise
University of Hong Kong
Customer Service Year Theme
CSE Annual Customer Care Award
CSE ANNUAL CUSTOMER CARE AWARD 2019
CSE ANNUAL CUSTOMER CARE AWARD 2019 Poster
AIMS

In order to cultivate a customer friendly atmosphere within Centre for Sports and Exercise (CSE), the Facility Management Team (FMT) kicked off an annual campaign last year to reward our front line staff who delivered quality service to our internal and external users. The feedback was very positive. This year, our theme will be the ‘most helpful’ as we strive to create a memorable experience to our users by having all front line staff to offer quality customer service in a helpful and respectful manner.

ELECTION

The ballot of this selection will contain all frontline staff sorted by teams. Internal and external users are all welcome to vote. Each person has one ballot and FMT will announce the final result of the election. Voting Period : 1-14 January 2020

LUCKY DRAW (NEW!)

5 voters will be randomly selected among all participants and each of them will receive a special gift from CSE !

AWARD

Individual award to each team listed below will be presented at the CSE Annual Dinner dated on 17 Jan. 2020:

  1. Swimming Pools
  2. Reception Counters
  3. Flora Ho Sports Centre
  4. Stanley Ho Sports Centre
  5. Fitness Centres
  6. Active Health Clinic
  7. General Office
Voting will start at January 2020, stay tuned !

CSE ANNUAL CUSTOMER CARE AWARD 2018

All Winners:

2018Smile All Winner

 

Result of each team:

Team 1: Swimming Pools- Henry Fok & Stanley Smith

Winner: Lam King Hang

2018Smile Team1 Hang 2018Smile Team1 Hang Group

 

Team 2: Reception Centre- Flora Ho & Stanley Ho Sports Centre

Winner: Chan San Sang, Jillian

2018Smile Team2 Jillian 2018Smile Team2 Jillian Group

 

Team 3: Flora Ho Sports Centre facility operational staff

Winner: Chan Oi Ling

2018Smile Team3 ChanOiLing 2018Smile Team3 ChanOiLing Group

 

Team 4: Stanley Ho Sports Centre facility operational staff

Winner: Cheng Wai Ming

2018Smile Team4 ChengWaiMing 2018Smile Team4 ChengWaiMing Group

 

Team 5: Fitness centre- Flora Ho & Stanley Ho Sports Centre & ACTIVE in Centennial Campus

Winner: Annabelle Fong

2018Smile Team5 Annabelle 2018Smile Team5 Annabelle Group

 

Team 6: Active Health Clinic Office located at Stanley Ho Sports Centre

Winner: Lau Chi Wah

2018Smile Team6 LauChiWah 2018Smile Team6 LauChiWah Group

 

Team 7: General Office located at Flora Ho Sports Centre

Double Winners: Lee-Lo Suk Fong, Christine & So Kam Hung, Mike

2018Smile Team7 Christine 2018Smile Team7 Christine Group

2018Smile Team8 MikeSo